Seabee RV Mobile Repair & Inspections
Last Updated: February 9, 2025
INTRODUCTION
Seabee RV Mobile Repair & Inspections ("we," "us," or "our") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website (SeabeeRV.com), use our services, or communicate with us.
Please read this Privacy Policy carefully. By using our services or website, you agree to the collection and use of information in accordance with this policy.
CONTACT INFORMATION
If you have questions or concerns about this Privacy Policy, please contact us:
Seabee RV Mobile Repair & Inspections
Phone: (931) 404-4488
Email: Ron@SeabeeRV.com
Website: SeabeeRV.com
Service Area: Within 50 miles of Centerville, Tennessee
---
1. INFORMATION WE COLLECT
1.1 Personal Information You Provide
When you contact us or schedule services, we may collect:
Contact Information:
- Name
- Phone number
- Email address
- Physical address
- Preferred method of contact
RV Information:
- RV make, model, and year
- VIN (Vehicle Identification Number) when applicable
- RV systems and equipment details
- Service history and maintenance records
Service Information:
- Description of issues or service needs
- Appointment dates and times
- Service location
- Payment information (processed securely through third-party payment processors)
Military Status:
- Military ID verification for discount eligibility (veterans and active-duty)
1.2 Information Collected Automatically
When you visit our website, we may automatically collect:
- IP address
- Browser type and version
- Device information
- Pages visited and time spent on pages
- Referring website
- Date and time of visit
We use cookies and similar tracking technologies to collect this information. You can control cookie preferences through your browser settings.
1.3 Information from Third Parties
We may receive information about you from:
- Payment processors (transaction confirmations)
- RV manufacturers or dealers (warranty information, if applicable)
- References you provide
---
2. HOW WE USE YOUR INFORMATION
We use the information we collect for the following purposes:
2.1 To Provide Services
- Schedule and perform mobile RV repair and inspection services
- Communicate with you about appointments, service updates, and follow-ups
- Process payments for services rendered
- Maintain accurate service records for your RV
- Provide customer support and respond to inquiries
2.2 To Improve Our Business
- Understand customer needs and preferences
- Improve our website, services, and customer experience
- Develop new services or features
- Analyze trends and service demand
2.3 To Communicate With You
- Send appointment reminders and confirmations
- Provide service updates and follow-up communications
- Send seasonal maintenance reminders (only if you opt in)
- Respond to your questions and requests
- Notify you of changes to our services or policies
2.4 To Comply With Legal Obligations
- Maintain business records as required by law
- Respond to legal requests or court orders
- Protect our legal rights and prevent fraud
- Comply with tax and accounting requirements
---
3. HOW WE SHARE YOUR INFORMATION
We do not sell, rent, or trade your personal information to third parties for marketing purposes.
We may share your information only in the following circumstances:
3.1 Service Providers
We may share information with trusted third-party service providers who assist us in operating our business, including:
- Payment processors (to process credit card and electronic payments)
- Accounting and bookkeeping services
- Website hosting and maintenance providers
- Email and communication platforms
These providers are contractually obligated to protect your information and use it only for the purposes we specify.
3.2 Parts Suppliers and Manufacturers
When ordering parts or processing warranty claims, we may share:
- Your contact information
- RV details and service history
- Specific repair or part information
This information is shared only as necessary to fulfill service requests.
3.3 Legal Requirements
We may disclose your information if required by law or in response to:
- Court orders or subpoenas
- Legal processes or government requests
- Protection of our rights, property, or safety
- Prevention of fraud or illegal activity
- Enforcement of our Terms and Conditions
3.4 Business Transfers
In the event of a merger, acquisition, or sale of business assets, customer information may be transferred to the new owner, subject to the same privacy protections.
3.5 With Your Consent
We may share your information with other parties when you explicitly provide consent.
---
4. DATA SECURITY
4.1 Security Measures
We implement reasonable administrative, technical, and physical security measures to protect your personal information from unauthorized access, disclosure, alteration, or destruction.
Security measures include:
- Secure storage of physical and digital records
- Password-protected systems
- Encryption of sensitive data during transmission
- Restricted access to personal information
- Regular review of security practices
4.2 Payment Security
We do not store complete credit card information. Payment processing is handled by secure third-party payment processors that comply with Payment Card Industry Data Security Standards (PCI DSS).
4.3 Limitations
While we strive to protect your information, no method of transmission over the internet or electronic storage is 100% secure. We cannot guarantee absolute security of your information.
---
5. DATA RETENTION
5.1 How Long We Keep Information
We retain your personal information for as long as necessary to:
- Provide ongoing or requested services
- Maintain service history for your RV
- Comply with legal, tax, and accounting requirements
- Resolve disputes and enforce our agreements
5.2 Retention Periods
- Active customer records: Maintained while you are an active customer
- Service history: Maintained for 7 years for warranty and legal purposes
- Payment records: Maintained for 7 years for tax and accounting purposes
- Website activity logs: Maintained for 2 years
- Marketing communications: Until you unsubscribe or opt out
5.3 Deletion of Information
You may request deletion of your personal information at any time, subject to our legal and contractual obligations to retain certain records.
---
6. YOUR PRIVACY RIGHTS
6.1 Access and Correction
You have the right to:
- Access the personal information we hold about you
- Request corrections to inaccurate or incomplete information
- Receive a copy of your service records
To exercise these rights, contact us at (931) 404-4488 or Ron@SeabeeRV.com.
6.2 Opt-Out Rights
You may opt out of:
- Marketing communications (by clicking "unsubscribe" in emails or contacting us)
- Service reminders and follow-up communications
- Non-essential communications
Note: You cannot opt out of service-related communications necessary to provide services you've requested (appointment confirmations, service updates, invoices).
6.3 Do Not Track
Our website does not currently respond to "Do Not Track" signals from browsers. You can control cookies through your browser settings.
6.4 California Privacy Rights
If you are a California resident, you have additional rights under the California Consumer Privacy Act (CCPA), including:
- Right to know what personal information is collected
- Right to know whether personal information is sold or disclosed
- Right to opt out of the sale of personal information (we do not sell your information)
- Right to request deletion of personal information
- Right to non-discrimination for exercising your privacy rights
To exercise these rights, contact us at Ron@SeabeeRV.com or (931) 404-4488.
---
7. COOKIES AND TRACKING TECHNOLOGIES
7.1 What Are Cookies
Cookies are small text files stored on your device when you visit our website. They help us understand how you use our site and improve your experience.
7.2 Types of Cookies We Use
Essential Cookies:
- Required for website functionality
- Cannot be disabled without affecting site performance
Analytics Cookies:
- Help us understand how visitors use our website
- Provide anonymous statistics on page views, traffic sources, and user behavior
7.3 Managing Cookies
You can control or delete cookies through your browser settings. Disabling cookies may affect your ability to use certain features of our website.
---
8. THIRD-PARTY LINKS
Our website may contain links to third-party websites, including:
- Payment processors
- Social media platforms
- Suppliers or manufacturers
- Review platforms
We are not responsible for the privacy practices of third-party websites. We encourage you to read their privacy policies before providing any personal information.
---
9. CHILDREN'S PRIVACY
Our services are not directed to individuals under the age of 18. We do not knowingly collect personal information from children. If we become aware that we have collected information from a child without parental consent, we will take steps to delete that information.
---
10. EMAIL COMMUNICATIONS
10.1 Types of Emails We Send
- Appointment confirmations and reminders
- Service updates and completion notifications
- Invoices and payment receipts
- Seasonal maintenance reminders (opt-in only)
- Response to inquiries
10.2 Unsubscribing
You may unsubscribe from marketing emails at any time by:
- Clicking the "unsubscribe" link in the email
- Contacting us at Ron@SeabeeRV.com
- Calling us at (931) 404-4488
Note: You will continue to receive transactional emails related to services you've requested (confirmations, invoices, etc.).
---
11. CHANGES TO THIS PRIVACY POLICY
11.1 Updates
We may update this Privacy Policy from time to time to reflect changes in our practices, technology, legal requirements, or other factors.
11.2 Notification of Changes
When we make changes, we will:
- Update the "Last Updated" date at the top of this policy
- Post the revised policy on our website
- Notify you by email if changes are material (if we have your email address)
11.3 Your Acceptance
Your continued use of our services after changes to this Privacy Policy constitutes acceptance of the updated policy.
---
12. DATA BREACH NOTIFICATION
In the unlikely event of a data breach that affects your personal information, we will:
- Notify affected individuals as required by law
- Take immediate steps to secure our systems
- Cooperate with law enforcement and regulatory authorities
- Provide information about steps you can take to protect yourself
---
13. CONSENT
By using our services or website, you consent to:
- Collection of your personal information as described in this policy
- Use of your information for the purposes stated
- Sharing of information as outlined in this policy
- Storage of your information as necessary to provide services
---
14. CONTACT US
Questions, concerns, or requests regarding this Privacy Policy or your personal information?
Contact us:
Phone: (931) 404-4488
Email: Ron@SeabeeRV.com
Website: SeabeeRV.com
We will respond to your inquiry within 30 days.
To request access to your information, correction of inaccurate data, or deletion of your information, please contact us using the information above. We may require verification of your identity before processing your request.
---
YOUR PRIVACY MATTERS
At Seabee RV Mobile Repair & Inspections, we take your privacy seriously. We collect only the information necessary to provide quality service, and we protect it with industry-standard security measures.
We are committed to:
✓ Transparency about our data practices
✓ Protecting your personal information
✓ Giving you control over your data
✓ Complying with privacy laws and regulations
✓ Maintaining your trust
Thank you for trusting us with your RV service needs.
Turning "Uh-Oh" Into "Let's Go"
Veteran-Owned & Operated
---
EFFECTIVE DATE: February 9, 2025
This Privacy Policy is effective as of the date listed above and applies to all information collected by Seabee RV Mobile Repair & Inspections from that date forward.
Last Updated: February 9, 2025
INTRODUCTION
Seabee RV Mobile Repair & Inspections ("we," "us," or "our") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website (SeabeeRV.com), use our services, or communicate with us.
Please read this Privacy Policy carefully. By using our services or website, you agree to the collection and use of information in accordance with this policy.
CONTACT INFORMATION
If you have questions or concerns about this Privacy Policy, please contact us:
Seabee RV Mobile Repair & Inspections
Phone: (931) 404-4488
Email: Ron@SeabeeRV.com
Website: SeabeeRV.com
Service Area: Within 50 miles of Centerville, Tennessee
---
1. INFORMATION WE COLLECT
1.1 Personal Information You Provide
When you contact us or schedule services, we may collect:
Contact Information:
- Name
- Phone number
- Email address
- Physical address
- Preferred method of contact
RV Information:
- RV make, model, and year
- VIN (Vehicle Identification Number) when applicable
- RV systems and equipment details
- Service history and maintenance records
Service Information:
- Description of issues or service needs
- Appointment dates and times
- Service location
- Payment information (processed securely through third-party payment processors)
Military Status:
- Military ID verification for discount eligibility (veterans and active-duty)
1.2 Information Collected Automatically
When you visit our website, we may automatically collect:
- IP address
- Browser type and version
- Device information
- Pages visited and time spent on pages
- Referring website
- Date and time of visit
We use cookies and similar tracking technologies to collect this information. You can control cookie preferences through your browser settings.
1.3 Information from Third Parties
We may receive information about you from:
- Payment processors (transaction confirmations)
- RV manufacturers or dealers (warranty information, if applicable)
- References you provide
---
2. HOW WE USE YOUR INFORMATION
We use the information we collect for the following purposes:
2.1 To Provide Services
- Schedule and perform mobile RV repair and inspection services
- Communicate with you about appointments, service updates, and follow-ups
- Process payments for services rendered
- Maintain accurate service records for your RV
- Provide customer support and respond to inquiries
2.2 To Improve Our Business
- Understand customer needs and preferences
- Improve our website, services, and customer experience
- Develop new services or features
- Analyze trends and service demand
2.3 To Communicate With You
- Send appointment reminders and confirmations
- Provide service updates and follow-up communications
- Send seasonal maintenance reminders (only if you opt in)
- Respond to your questions and requests
- Notify you of changes to our services or policies
2.4 To Comply With Legal Obligations
- Maintain business records as required by law
- Respond to legal requests or court orders
- Protect our legal rights and prevent fraud
- Comply with tax and accounting requirements
---
3. HOW WE SHARE YOUR INFORMATION
We do not sell, rent, or trade your personal information to third parties for marketing purposes.
We may share your information only in the following circumstances:
3.1 Service Providers
We may share information with trusted third-party service providers who assist us in operating our business, including:
- Payment processors (to process credit card and electronic payments)
- Accounting and bookkeeping services
- Website hosting and maintenance providers
- Email and communication platforms
These providers are contractually obligated to protect your information and use it only for the purposes we specify.
3.2 Parts Suppliers and Manufacturers
When ordering parts or processing warranty claims, we may share:
- Your contact information
- RV details and service history
- Specific repair or part information
This information is shared only as necessary to fulfill service requests.
3.3 Legal Requirements
We may disclose your information if required by law or in response to:
- Court orders or subpoenas
- Legal processes or government requests
- Protection of our rights, property, or safety
- Prevention of fraud or illegal activity
- Enforcement of our Terms and Conditions
3.4 Business Transfers
In the event of a merger, acquisition, or sale of business assets, customer information may be transferred to the new owner, subject to the same privacy protections.
3.5 With Your Consent
We may share your information with other parties when you explicitly provide consent.
---
4. DATA SECURITY
4.1 Security Measures
We implement reasonable administrative, technical, and physical security measures to protect your personal information from unauthorized access, disclosure, alteration, or destruction.
Security measures include:
- Secure storage of physical and digital records
- Password-protected systems
- Encryption of sensitive data during transmission
- Restricted access to personal information
- Regular review of security practices
4.2 Payment Security
We do not store complete credit card information. Payment processing is handled by secure third-party payment processors that comply with Payment Card Industry Data Security Standards (PCI DSS).
4.3 Limitations
While we strive to protect your information, no method of transmission over the internet or electronic storage is 100% secure. We cannot guarantee absolute security of your information.
---
5. DATA RETENTION
5.1 How Long We Keep Information
We retain your personal information for as long as necessary to:
- Provide ongoing or requested services
- Maintain service history for your RV
- Comply with legal, tax, and accounting requirements
- Resolve disputes and enforce our agreements
5.2 Retention Periods
- Active customer records: Maintained while you are an active customer
- Service history: Maintained for 7 years for warranty and legal purposes
- Payment records: Maintained for 7 years for tax and accounting purposes
- Website activity logs: Maintained for 2 years
- Marketing communications: Until you unsubscribe or opt out
5.3 Deletion of Information
You may request deletion of your personal information at any time, subject to our legal and contractual obligations to retain certain records.
---
6. YOUR PRIVACY RIGHTS
6.1 Access and Correction
You have the right to:
- Access the personal information we hold about you
- Request corrections to inaccurate or incomplete information
- Receive a copy of your service records
To exercise these rights, contact us at (931) 404-4488 or Ron@SeabeeRV.com.
6.2 Opt-Out Rights
You may opt out of:
- Marketing communications (by clicking "unsubscribe" in emails or contacting us)
- Service reminders and follow-up communications
- Non-essential communications
Note: You cannot opt out of service-related communications necessary to provide services you've requested (appointment confirmations, service updates, invoices).
6.3 Do Not Track
Our website does not currently respond to "Do Not Track" signals from browsers. You can control cookies through your browser settings.
6.4 California Privacy Rights
If you are a California resident, you have additional rights under the California Consumer Privacy Act (CCPA), including:
- Right to know what personal information is collected
- Right to know whether personal information is sold or disclosed
- Right to opt out of the sale of personal information (we do not sell your information)
- Right to request deletion of personal information
- Right to non-discrimination for exercising your privacy rights
To exercise these rights, contact us at Ron@SeabeeRV.com or (931) 404-4488.
---
7. COOKIES AND TRACKING TECHNOLOGIES
7.1 What Are Cookies
Cookies are small text files stored on your device when you visit our website. They help us understand how you use our site and improve your experience.
7.2 Types of Cookies We Use
Essential Cookies:
- Required for website functionality
- Cannot be disabled without affecting site performance
Analytics Cookies:
- Help us understand how visitors use our website
- Provide anonymous statistics on page views, traffic sources, and user behavior
7.3 Managing Cookies
You can control or delete cookies through your browser settings. Disabling cookies may affect your ability to use certain features of our website.
---
8. THIRD-PARTY LINKS
Our website may contain links to third-party websites, including:
- Payment processors
- Social media platforms
- Suppliers or manufacturers
- Review platforms
We are not responsible for the privacy practices of third-party websites. We encourage you to read their privacy policies before providing any personal information.
---
9. CHILDREN'S PRIVACY
Our services are not directed to individuals under the age of 18. We do not knowingly collect personal information from children. If we become aware that we have collected information from a child without parental consent, we will take steps to delete that information.
---
10. EMAIL COMMUNICATIONS
10.1 Types of Emails We Send
- Appointment confirmations and reminders
- Service updates and completion notifications
- Invoices and payment receipts
- Seasonal maintenance reminders (opt-in only)
- Response to inquiries
10.2 Unsubscribing
You may unsubscribe from marketing emails at any time by:
- Clicking the "unsubscribe" link in the email
- Contacting us at Ron@SeabeeRV.com
- Calling us at (931) 404-4488
Note: You will continue to receive transactional emails related to services you've requested (confirmations, invoices, etc.).
---
11. CHANGES TO THIS PRIVACY POLICY
11.1 Updates
We may update this Privacy Policy from time to time to reflect changes in our practices, technology, legal requirements, or other factors.
11.2 Notification of Changes
When we make changes, we will:
- Update the "Last Updated" date at the top of this policy
- Post the revised policy on our website
- Notify you by email if changes are material (if we have your email address)
11.3 Your Acceptance
Your continued use of our services after changes to this Privacy Policy constitutes acceptance of the updated policy.
---
12. DATA BREACH NOTIFICATION
In the unlikely event of a data breach that affects your personal information, we will:
- Notify affected individuals as required by law
- Take immediate steps to secure our systems
- Cooperate with law enforcement and regulatory authorities
- Provide information about steps you can take to protect yourself
---
13. CONSENT
By using our services or website, you consent to:
- Collection of your personal information as described in this policy
- Use of your information for the purposes stated
- Sharing of information as outlined in this policy
- Storage of your information as necessary to provide services
---
14. CONTACT US
Questions, concerns, or requests regarding this Privacy Policy or your personal information?
Contact us:
Phone: (931) 404-4488
Email: Ron@SeabeeRV.com
Website: SeabeeRV.com
We will respond to your inquiry within 30 days.
To request access to your information, correction of inaccurate data, or deletion of your information, please contact us using the information above. We may require verification of your identity before processing your request.
---
YOUR PRIVACY MATTERS
At Seabee RV Mobile Repair & Inspections, we take your privacy seriously. We collect only the information necessary to provide quality service, and we protect it with industry-standard security measures.
We are committed to:
✓ Transparency about our data practices
✓ Protecting your personal information
✓ Giving you control over your data
✓ Complying with privacy laws and regulations
✓ Maintaining your trust
Thank you for trusting us with your RV service needs.
Turning "Uh-Oh" Into "Let's Go"
Veteran-Owned & Operated
---
EFFECTIVE DATE: February 9, 2025
This Privacy Policy is effective as of the date listed above and applies to all information collected by Seabee RV Mobile Repair & Inspections from that date forward.
